Example story
A multi-chair European dental polyclinic cuts documentation drag by half
How a four-chair urban polyclinic moved from end-of-day note-writing to in-visit documentation across six weeks.
Urban polyclinic4 chairs · 8 staffCentral Europe
Challenge
Three of the four clinicians were spending 60–90 minutes after the last patient on documentation. Hand-offs between hygiene and dentistry were inconsistent because notes lived in different heads.
Why Faurenis
The clinic was evaluating two ambient-scribe products. Faurenis was chosen because the validation queue and the badged AI paragraphs gave the clinical lead a clear oversight path.
Workflow
Champion clinician onboarded week 1. Second clinician joined week 2. Hygiene moved to perio-by-voice week 3. By week 5 all four chairs ran Faurenis by default.
Results
- End-of-day documentation drag dropped from 60–90 minutes to 5–10 minutes.
- Hand-offs improved because the dentist arrived to a chart that already reflected the hygienist conversation.
- Recall reactivation rate up 18% (sample reported by clinic).
Modules used
Faurenis CopilotAmbient ScribePerio chartingSmart Calendar
"I look at my patients more. That alone was worth the pilot."