One visit, one continuous session, and nothing re-entered.
Faurenis Encounter Mode is the shell that holds a single visit together — Overview, Capture, Perio, and Review share one continuous session today, with a reserved pane for Imaging once it becomes available, so nothing gets retyped and nothing gets lost between panes.
Marko Kovač · Visit #482 — context carried across every mode
- Voice note captured in Capture
- Findings already structured in Review
- Perio sites already reflected on the chart
- Continuous session
- Mode-aware saves
- Full audit trail
- Clinic-scoped
The workflow problem
Every tool switch is a chance to lose the thread.
Dental software tends to scatter a single visit across separate screens. Encounter Mode treats a visit as one session, not five disconnected tools.
- 01
Context resets between screens.
Move from notes to charting to review and the patient’s context has to be found again — or retyped.
- 02
Unsaved work gets abandoned.
Switching away from an in-progress note or chart risks silently losing it if the app doesn’t know a visit is still open.
- 03
No single trail for the whole visit.
When documentation, charting, and review live in separate flows, there’s no one place that shows what happened, in what order, and who touched it.
- 04
Clinicians re-explain the visit to their own software.
Every hand-off between modes should carry context forward automatically — not require it to be reconstructed.
How Encounter Mode solves it
One session, five modes, one continuous record.
Encounter Mode is the shell every other Faurenis surface runs inside during a visit — it owns the session, not just the screen.
Overview
A single pane summarising the patient, the visit reason, and what’s outstanding before the clinician moves into capture.
Capture
Ambient Scribe runs inside the same session — voice capture and structuring without leaving the encounter.
Perio
Voice-driven perio charting shares the same patient and visit context, with no re-selection required.
Review
A dedicated review pane pulls together everything captured in this visit for a single clinician sign-off.
Imaging pane, reserved
The same session shell already reserves a pane for imaging — it activates once imaging itself is available. See our imaging roadmap.
Mode-aware save and exit
Encounter Mode knows what each pane holds — leaving Perio saves silently, leaving Capture prompts a save-and-leave choice, so nothing is lost by accident.
How it works
A session that travels with the clinician, not the other way around.
The encounter opens once and stays open until the clinician closes it — every mode switch inside it is a pane change, not a new context.
- 01
Open the encounter
Starting a visit opens one encounter session tied to the patient and the reason for the visit.
- 02
Move through Overview
The clinician sees a summary of the visit so far and what’s outstanding before diving into a specific mode.
- 03
Capture, chart, or both
Switch into Capture for voice documentation or Perio for charting — the same patient context follows automatically.
- 04
Nothing is lost switching panes
Encounter Mode tracks unsaved work per mode, so moving between panes never silently discards a draft.
- 05
Review pulls it together
Clinician-controlledThe Review pane surfaces everything captured this visit in one place for a single sign-off.
- 06
The encounter closes with a full trail
Finalising the visit closes the encounter and leaves a complete, timestamped record of every mode, save, and reviewer.
Where the friction goes
Less time spent finding the thread, more time with the patient.
Illustrative comparison of context lost when a visit is scattered across separate tools versus one continuous encounter. Real numbers depend on practice workflow.
Example workflow data
Time to resume documentation after a pane switch.
Stylised view of how long it typically takes a clinician to pick back up after moving between visit-related screens, compared with staying inside one encounter session.
Safety and governance
One session, one accountable trail.
Encounter Mode doesn’t just make the interface feel continuous — it makes the record of the visit provably continuous too.
Full session audit trail
Every mode switch, save, and reviewer action is logged against the same encounter, in order, with timestamps.
Mode-aware unsaved-work protection
Encounter Mode knows what each pane holds and won’t silently discard a draft when the clinician switches away.
Role-scoped mode access
What a clinician can do inside each pane — capture, chart, review, finalise — is scoped by clinic role.
Explicit finalise step
Closing an encounter is a deliberate action with its own review point, not an automatic side effect of navigating away.
Clinic-scoped, tenant-isolated
Every encounter is scoped to its clinic and patient — the same tenant-isolation guarantees as the rest of the platform.
Built around the visit
Where Encounter Mode earns its place.
The roles below describe how one continuous session changes the shape of a real visit.
For dentists
Move from overview to capture to charting without losing the thread — or re-explaining the visit to the software.
For hygienists
Perio charting opens already knowing the patient and the visit — no re-selection between modes.
For assistants
A single Review pane shows everything captured this visit, ready for the clinician’s sign-off.
For practice managers
One audit trail per visit makes it straightforward to see what happened, when, and who reviewed it.
For compliance and admin
A provably continuous, timestamped record of the whole visit — not five separate logs to reconcile.
Continue exploring
Designed to work together.
See one visit, five modes
Bring a visit shape. We will show the session, start to finish.
A walkthrough of a real visit type, moving through Overview, Capture, Perio, and Review inside a single encounter.
Pilots run for 3 weeks. Designed for dental teams. AI-assisted, clinician-controlled.
The session shown here is illustrative. In Faurenis, every encounter is clinic-scoped, every mode switch is audit-logged, and finalising a visit is always an explicit clinician action.