Talking about AI with anxious patients
A short script and three principles for patients who have questions or concerns about AI in their care.
DentistPractice manager· 5 min · Updated 9 Apr 2026
Summary
Most patients are curious, not anxious. For the patients who are anxious, three principles cover the conversation: clinician is in charge, AI is helping with notes, the patient can opt out.
Checklist
- Open with "your clinician makes every decision".
- Explain what the AI is doing — drafting the note.
- Offer opt-out without making it a big deal.
- Document the conversation in the chart.
Three principles
Clinician primacy, AI scope (documentation only), and patient choice (opt out at any time). These three points answer almost every question patients raise.
Common questions
Where does my conversation go? Faurenis storage in your region. Who can see it? Only the clinical team and authorised admins. Will it train an AI on me? No.