Most clinics ask the same question on the first call: "how long until this is part of how we work?" The honest answer is about six weeks if the clinic is set up well — and we share the timeline before we sign anything.
Week 0 — kick-off. We map the clinic's existing PMS, calendar, and note-style. We identify one champion clinician and one assistant.
Week 1 — sandbox. The champion runs Faurenis in a sandbox on test patients. The assistant onboards on intake forms and the calendar.
Week 2 — first real patients. The champion starts using Faurenis on real visits with a fallback to their old workflow. Notes are reviewed by both the clinician and a Faurenis CS engineer for the first ten patients.
Week 3 — second clinician. A second clinician joins. Templates are customised to the clinic's preferred style.
Weeks 4–5 — full team. Hygienists and assistants are onboarded. Perio charting moves to voice. The validation queue is reviewed daily by the admin role.
Week 6 — steady state. Everyone in the clinic has Faurenis open by default. The CS engineer steps back to monthly check-ins.
Two things matter most in the six weeks: the champion clinician (do not skip this) and the daily validation review (the queue is meaningless if nobody clears it). Clinics that nail both run smoothly. Clinics that skip them tend to find documentation-only adoption rather than full-workflow adoption.