Time saved vs. value created
Why "minutes per note" is the wrong headline metric — and what to track instead.
Clinic ownerPractice manager· 4 min · Updated 17 Apr 2026
In plain language
Time saved per note is easy to measure and easy to overstate. The richer metric is what the clinician does with the recovered time — more patients, longer-form consults, more recall outreach, or a less-tired clinician at the end of the day.
Why it matters
Buyers who pick a product on minutes-per-note can be disappointed when the clinic does not see immediate revenue lift. The lift comes from the second-order effect — which is real but takes a quarter to show up.
Faurenis's approach
Faurenis reports both: gross documentation time saved and per-clinic outcome metrics that the clinic chooses (additional new patients, recall reactivation rate, clinician end-of-day satisfaction).
Risks & safeguards
- Measurement noise — Faurenis is explicit about which numbers come from in-product timestamps and which come from clinic-reported survey data.